Office of Information Technology Services

To ensure your experience at Chicago-Kent College of Law is a positive one, the Information Technology Services department is available to assist you with your technical questions and concerns. Common services include:

  • Computer reformatting
  • General technical support
  • Laptop configuration
  • Laptop loans
  • Installation of new hardware
  • Installation of Symantec Endpoint Protection
  • Mac adapter loan
  • Technical training
  • Virus/malware removal

We also inform students, staff, and faculty about major IT news such as service alerts and virus and cybersecurity threats. In addition to email notices, major announcements are posted here. 

For any questions about our services or resources, please do not hesitate to contact us at the numbers listed below.

Contact Information, Hours, and Key Staff 

Office of Information Technology Services
Chicago-Kent College of Law
Conviser Law Center, Suite 540
565 W Adams Street
Chicago, IL 60661
Phone: 312.906.5300
Email: helpdesk@kentlaw.iit.edu

Support Desk Hours

Monday–Thursday: 8:30 a.m.–7:00 p.m.
Friday: 8:30 a.m.–5 p.m.

Staff

Karen Allen, Director, Information Technology/AV 312.906.5344
Rudolph Buford, Technology Services Manager 312.906.5327
Juan Gonzalez, System Administrator 312.906.5302
Susan Jadin, Assistant Director, Admin. and Finance 312.906.5094
Alton Jackson, Sr. Audio Visual Technician 312.906.5395
David Townsend, Sr. College Serv Center/AV Tech 312.906.5095